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Access to complex.

By Theresa Marais on Thu, 09 May 2019 at 06:54

Hi to all. I have built, owned and stayed in a house of a complex for the last 21 years.


In the last year they have changed the access to the complex from key pad to Cell phone Access. I have asked that my Son who grew up in the complex (no longer stays in the complex)be added to this Cell phone Access. He is being denied access as I was told that he no longer stays in the complex. I feel that this is unacceptable.


I'm quiet certain that families with children in the complex at the moment would not be deleted from Cell phone Access once they grow up and leave the complex.


Any ADVICE would be appreciated.


This Managing Agent has very poor Management skills, Owners who had faulted paying Levies by a month or two were denied access to their properties and were'nt given access rights via their cell phones until levies were paid. People with cell phone access were letting them in.


Regards

Theresa



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